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An email will be sent to the email address provided on your order to confirm the order has been received. It contains important information so please read this carefully and let us know if any information is incorrect.
You will also receive a letter or email from the relevant publisher within a few weeks of placing your order. This will confirm the publisher’s details and the date of your first magazine and the dispatch date of this issue.
The website is operated by Unique Magazines Ltd who will pass your order to the publisher of your selected magazine. Your order will be fulfilled by the Publisher of that magazine, unless you have selected a magazine which falls into the Unique Magazines range of titles.
Please click here if you are unsure which category your magazine would fall into.
Unique Magazines customer service is your first port of call if you have any questions relating to your order.
The magazine covers, pictures and gifts featured on our website are for illustrative purposes only.
If you wish to contact Unique Magazines you can do so by calling 0345 303 6750 if you are calling from the UK, +44 191 270 2800 if you are calling from overseas, or via our contact form.
Please remember that from your order date, it can take up to 4 weeks to receive your first issue of a weekly magazine, or 6 weeks for the first issue of a monthly magazine. Foreign magazines can take up to 12 weeks for the first issue as these are ordered from abroad. The first magazine lead time depends on the magazine publication dates and where the date of your order falls.
We have written a full article on our blog to help you understand why it takes a few weeks to start a new subscription. You can read it here:
Why does it take several weeks for a new subscription to start?
Unique Magazines and the magazine publishers use the UK's Royal Mail service to deliver goods to you. If you believe your magazine is late please check the onsale dates for the magazine by locating it on this website, and then scroll down to the "Issue Publish Dates Information" section.
On occassion post is affected by ragional events or issues. The latest information regarding delivery, including specific information about the services in your area can be found here on the Royal Mail Website.
If you have waited 4 weeks for a weekly magazine, or 6 weeks for a monthly magazine please contact us immediately and we will check the status of your order.
For further help or information please refer to:
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Unique Magazines Limited is a company registered in England and Wales. Company Number 04842207.
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