Our help questions below will answer most questions you may have and have been posted for your convenience. Please take time to read them before contacting us. If your query has not been answered below or you require further information you can contact us in several ways.
BY POST TO
Newcastle Business Village
33 Bellingham Drive
North Tyne Industrial Estate
0845 303 6750 from the UK
+44 191 270 2800
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Via our online contact form
If you do not receive an email confirming we have received your order within minutes of your order being completed, please let us know and we can arrange for this to be resent to you. You can call us on 0845 303 6750 if you are calling from the UK, +44 191 270 2800 if you are calling from overseas, or via our contact form.
Free gifts are offered by the publisher and are subject to availability. Every effort will be made to provide the free gift illustrated at the time of purchase. However, the publisher reserves the right to provide an alternative gift if they are unable to supply the original gift for whatever reason. Gifts are limited to 1 per household.
Free gifts can take up to 6 weeks to arrive. If you have not received your free gift please call us on 0845 303 6750 if you are calling from the UK, +44 191 270 2800 if you are calling from overseas, or via our contact form.
If you have been unable to find the answer your question please call us on 0845 303 6750 calling from the UK, +44 191 270 2800 if you are calling from overseas, or via our contact form.
Although every effort is made to ensure you receive your magazine, there are occasions when there is a delivery problem. When this is the case please contact Unique Magazines who will contact the relevant publisher on your behalf to arrange a replacement. We will always try to get the missing issue sent, however at times this may not be possible so we will arrange for the missing issue to be added to the end of your subscriptions so you will still receive the number of issues you subscribed to.
Please be aware, you would need to allow 7 days after the day your magazine should have arrived as there may be a delay. It is also important that you contact us as soon as possible after this as publishers may not replace issues that were not received from previous months.
If your magazine has not arrived, and you wish to contact us, please call Unique Magazines on 0845 303 6750 if you are calling from the UK, +44 191 270 2800 if you are calling from overseas. Or you can contact us via our online contact form.
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Unique Magazines Limited is a company registered in England and Wales. Company Number 04842207.